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3 Signs You Need to Upgrade Your Business Broadband

3 signs that you need to upgrade your business broadband

3 Signs It’s Time to Upgrade

Reliable, fast broadband is vital for any modern business.

However, as your needs change, your current package may no longer meet your requirements.

A report from ThinkBroadband recently found that as many as 45% of small-to-medium businesses are still stuck with consumer-grade broadband – which simply isn’t up to the job for professionals.

Here are three key signs it might be time to upgrade and switch:

Frequent Connectivity Issues are Hurting Productivity

Poor internet speeds or regular outages disrupt daily operations and hurt productivity. If troubleshooting with your provider hasn’t resolved these problems, it may be time for an upgrade, especially to fibre broadband or leased lines that offer more reliable connections.

 Your Bandwidth Doesn’t Meet Growing Demands

As your business expands, you’ll need more bandwidth for tasks like cloud computing, video conferencing, and remote working. Even simply growing the number of employees on your team will put a bigger strain on your broadband speed. If your internet performance is sluggish, consider switching to a plan with higher speeds and scalability options.

You’re Paying for Unused Services

Many businesses overpay for features they no longer need, like phone line bundles or unnecessary add-ons. Reassess your plan and speak to our experts to see if your plan is well suited.

How to Switch Business Broadband

Switching business broadband deals in the UK is a straightforward process. In some cases, it might involve early termination fees, making it important to review your contract terms.

Once you know where you stand, you can compare new providers to find a deal tailored to your business. With the help of our experts, the switch over process becomes effortless and simple as we handle it all from start to finish.

In most cases, the new provider will handle the transition, ensuring minimal disruption. Having a backup option like 4G broadband can help ensure continuity during the switch.

Reasons to Upgrade Your Business Broadband

Upgrading to high-quality business broadband can have a significant impact on your operations.

Here are some key reasons to consider making the switch:

Faster Speeds for Greater Efficiency

Slow internet connections can cause bottlenecks, affecting productivity.

With faster broadband, tasks such as large file transfers, video conferencing, and cloud-based activities become quicker and more seamless, allowing your team to work without interruption.

Enhanced Reliability and Uptime

Downtime can be costly for any business.

A high-quality broadband service typically comes with better reliability and fewer outages, ensuring that your business stays connected. This is crucial for businesses relying on real-time communication or constant online presence.

Supports Business Growth

As businesses grow, so do their demands for data.

An upgraded broadband plan with higher bandwidth can handle the increased traffic, such as multiple employees accessing the internet simultaneously, using VoIP services, or working with heavy data applications, ensuring smooth operations.

Improved Security

Premium business broadband packages often include advanced security features like firewalls, anti-virus software, and data encryption.

This helps safeguard sensitive business information and protects against cyber threats.

Better Customer Experience

Businesses that rely on online services, like e-commerce or customer support platforms, benefit from faster loading times and stable connections.

This results in a more pleasant experience for your customers, whether they are browsing your website or engaging with your support teams.

Cost Efficiency Over Time

While your broadband upgrade might involve an initial cost, the improved efficiency, reduced downtime, and better support for growth can result in long-term savings.

Find a new Business Broadband Deal With Switch Experts

If any of these issues sound familiar, it’s time to explore better broadband options that support your business’s growth, improve performance, and cut unnecessary costs.

What’s more, it won’t take half as long as you think it will!

Looking to switch? Get in touch for tailored advice and recommendations.

You can also use our free deal checker to start comparing offers right away.

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How Labour Will Address the Cost of Living Crisis

How Labour will address the cost of living

How will Labour help ease the cost of living?

With Labour now in power, the party’s promised reforms are starting to take shape, offering hope to millions of UK households grappling with the cost of living crisis.

From freezing energy bills to making broadband more affordable, Labour’s policies are aimed at providing much-needed relief and long-term stability.

We’ve gone into detail about what you can expect to see shortly.

More importantly, we’ve explained exactly how this will impact your wallet too!

Tackling the Cost of Living Crisis

After years of soaring costs, we can finally look towards the future and hope for financial relief.

Labour’s strategy to combat the cost of living crisis is now being implemented across the country, focusing on several key areas:

• Energy Bill Freezes: As pledged, Labour has introduced a freeze on energy bills, protecting households from further price hikes. This measure is already providing significant financial relief, allowing families to manage their monthly expenses more effectively.

• Wage Increases: True to their campaign promises, Labour has increased the minimum wage, ensuring that those in low-paid jobs see a tangible boost in their income. This move is designed to increase disposable income, helping households better manage overall living costs, including essential services like broadband.

• Support for the Most Vulnerable: Labour is also rolling out targeted support for families, pensioners, and those with disabilities. These initiatives are crucial in ensuring that the most vulnerable in society receive the help they need during these challenging economic times.

Impact on Broadband Bills

Affordable broadband access was a key issue during the election.

Way back in 2019, Labour made a bold pledge to work towards enabling ‘free broadband’ for the entire UK.

This ambitious move was going to involve nationalising part of the BT network in order to deliver free fibre broadband to citizens and businesses across the UK.

Whilst this plan was criticised and is now no longer moving forward, we can still be confident that Keir Starmer is prioritising affordable fibre connectivity for all.

How Labour will impact broadband bills across the UK:

• Affordable Broadband for All: Labour has taken steps to cap broadband prices, ensuring that internet access remains within reach for all households. This intervention is part of a broader effort to prevent the digital divide from widening, especially as more aspects of daily life move online.

• Public Ownership and Infrastructure Investment: In line with their manifesto, Labour has started the process of bringing parts of the broadband infrastructure under public ownership. This initiative aims to reduce costs and ensure universal access to high-speed internet, prioritising the public good over profit margins.

• Digital Inclusion Initiatives: Labour has launched digital inclusion programs to provide subsidised broadband rates for low-income households. These efforts are designed to make sure that everyone, regardless of their financial situation, has access to reliable and affordable internet.

The Broader Economic Impact

Labour’s broader economic policies are also beginning to have an impact.

With a focus on creating high-quality jobs, investing in public services, and promoting sustainable growth, the government is laying the foundation for a more resilient economy.

These efforts are not only addressing immediate concerns but will build a stronger future for the UK.

Examples of these other plans include achieving a Fossil fuel-free electricity system by 2030, as well as promoting financial inclusion.

Look Out For More Changes in The Near Future

With Labour now in power, we can expect potential shifts in the UK broadband market.

Some changes and plans have already been put in place!

For example, after just one week in power, Labour are already focusing on boosting offshore wind energy.

The party has expressed support for greater investment in digital infrastructure, aiming to expand access to high-speed internet and possibly revisiting regulatory policies (such as the reduced broadband deals for users on benefits).

Keep an eye out for changes that could impact broadband pricing, competition, and improved services as these developments unfold.

Explore Broadband Options with Switch Experts

When did you last switch broadband deals?

It might be in your best interest to start looking around for a new supplier, especially if it’s been over a year since you signed up.

You might find that more suppliers are now available in your area, offering faster speeds for an affordable price.

Try our free deal checking tool to compare the latest offers.

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The Ultimate Guide to Switching Broadband Provider

The Ultimate Guide to Switching Broadband

Your Expert Guide on Switching Broadband

Switching broadband providers can seem like a hassle, but it can lead to faster speeds, better reliability, and significant savings.

Whether you’re frustrated with slow internet, looking for a better deal, or simply curious about your options, we will walk you through everything you need to know.

Read on and get ready to make a smooth transition to a new broadband provider.

Why Switch Broadband Providers?

 How do you know if you would benefit from switching broadband providers? If your contract is ending, it’s certainly in your best interests to look around!

This is especially true if your internet needs have changed, or you’re no longer content with the service and price of your previous supplier.

According to Broadband Genies, 20% of consumers say that they haven’t switched deals because they can’t find a better plan.

This is why we’ve made it easy to switch deals with ease and stay committed to finding tailored plans for every customer.

To contrast the point that we discovered above, we also found that according to Uswitch, 71% of people found switching to be easy – and a further 72% actually saved money as a result!

We’ve covered a few more benefits that you will reap by switching broadband providers with us.

Better Speeds

Internet usage has increased dramatically with more devices and data-intensive activities like streaming and online gaming.

If your current provider can’t keep up, switching to a faster plan can make a huge difference.

Cost Savings

New customer deals and promotional offers can provide substantial savings.

Oftentimes, the cheapest and most feature-rich deals are reserved exclusively for new customers.

Even if you’re satisfied with your current speed, switching providers can reduce your monthly bill – potentially by almost £100 per year!

Improved Reliability

If you frequently experience outages or slowdowns, it might be time to look at switching broadband providers. Lags and loading screens simply won’t do – especially if you live in a busy house!

A reliable connection is essential for everything from remote work to online education and entertainment.

Enhanced Features

New providers may offer perks like enhanced security features, superior customer support, or added benefits such as bundled services.

If your current deal is lacking some of these perks, it could be time to branch out.

Key Considerations When Switching

  1. Evaluate Your Needs

Understanding your internet usage will help you choose the right plan. Consider:

  • Speed: Determine the download and upload speeds required based on your activities. For basic browsing and email, 10-25 Mbps might be enough. For streaming and gaming, look for 50-100 Mbps.
  • Data Allowance: Ensure the plan has enough data to cover your usage without hidden caps.
  • Contract Terms: Check the length of the contract and any early termination fees with your current provider.
  1. Research Providers

We’ve made it easy to compare broadband suppliers and deals in one place. Be sure to look out for key factors like:

  • Speed and Reliability: Look for advertised speeds and customer reviews about reliability.
  • Customer Service: Quality customer support can make a big difference if you encounter issues.
  • Contract Flexibility: Consider plans with no long-term commitments or flexible terms.
  1. Understand the Switching Process

Switching broadband providers involves a few steps, but knowing what to expect can ease the process:

  • Check Compatibility: Ensure your new provider’s service works with your existing equipment, or if new equipment is needed.
  • Plan Installation: Schedule the switch during a time that won’t disrupt your daily activities.
  • Number Porting: If you have a landline, check if you can keep your existing phone number.
  1. Manage Potential Issues

Switching providers can come with challenges. Here’s how to tackle common problems:

  • Downtime: Minimize downtime by scheduling the switch during non-essential hours and notifying household members.
  • Hidden Fees: Carefully review all terms and conditions to avoid unexpected charges.
  • Service Overlap: Ensure there’s no gap between the end of your current service and the start of the new one to avoid interruptions.

Key Steps to Follow

  1. Compare Plans: Find the best deal in minutes by using our free deal checker.
  2. Check Contract Terms: Review any cancellation fees or notice periods with your current provider.
  3. Sign Up for New Service: Contact your chosen provider, sign up for a plan, and schedule installation or activation.
  4. Notify Current Provider: Inform your current provider of the switch and cancel your existing service.
  5. Set Up and Test: Follow instructions from your new provider to set up the service and ensure everything works correctly.

Ready to Switch Broadband Providers?

Now you know about how beneficial switching broadband suppliers can be, what are you waiting for?!

We’ve made it easy to compare deals from a range of suppliers in your area.

By evaluating your needs, researching providers, understanding the switching process, and managing potential issues, you can ensure a smooth transition.

For detailed comparisons and expert advice, visit Switch Experts to find the best broadband plans for your household.

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Four Signs That It’s Time To Switch Broadband Plans

Four signs it's time to switch broadband

Four Signs You Need A New Deal

Is it time for you to switch broadband plans?

Despite the importance of broadband, many people stick with the same plan for years. This is mostly out of reluctance to switch broadband, even if the speeds and service you receive aren’t up to scratch.

What’s more, it’s likely to have increased in price, too!

If you’re experiencing slow speeds, frequent disruptions, or simply have had enough of your monthly broadband bill rising, it may be time to consider switching to a new plan.

Here are three signs that indicate it’s time to switch broadband plans:

  1. Slow Speeds and Poor Performance: One of the most frustrating signs that it’s time to switch broadband plans is consistently slow speeds and poor performance. If you find yourself waiting ages for web pages to load, experiencing buffering when streaming videos, or struggling to download files, it’s a clear indication that your current plan isn’t delivering the speeds you need. With advancements in broadband technology, faster speeds are becoming more accessible and affordable. By switching to a plan with higher speeds, you can enjoy a smoother online experience and get more done in less time.
  2. Your Internet Habits Are Changing: Do you have more guests or internet users living with you? Maybe you or a family member plan to work from home and consequently will rely on the internet more. Perhaps your existing broadband plan was suitable when you first signed up, but higher usage will need a faster deal to keep everyone happy!
  3. Frequent Service Disruptions: Another tell-tale sign that it’s time to switch broadband plans is experiencing frequent service disruptions. If you’re constantly losing connection, experiencing dropouts, or encountering downtime, it’s not only frustrating but also disruptive to your daily activities. While occasional disruptions are to be expected, especially during maintenance or unforeseen circumstances, if it’s happening regularly, it’s a sign that your current provider may not be delivering the reliability you need. Switching to a more dependable provider or a plan with better infrastructure and support can help minimize disruptions and keep you connected when it matters most.
  4. Paying Too Much for Your Service: Lastly, if you’ve noticed your bill increasing consistently, without an upgraded service or level of support in return, it’s a clear indication that it’s time to switch. With the competitive nature of the broadband market, there are often better deals and promotions available that offer similar or even better service at a lower price. Take the time to compare broadband plans with our free tool to see if you could be getting better value for your money. Many providers offer introductory offers, discounts for bundling services, or incentives for switching, making it worth exploring your options to save money without sacrificing quality.

Don’t settle for subpar broadband – make the switch today and enjoy a smoother, more reliable online experience.

Have You Seen A Better Broadband Deal?

Although we understand how tempting some new deals can be, we often advise waiting until your contract ends.

Get in touch with your chosen new provider approximately a month before your contract expires.

If you’re still within your initial broadband contract period, you may incur charges until the contract ends or face an exit fee.

It’s worth enquiring with your provider about any incentives to remain, however, these are often reserved for new customers only.

Is It Possible To Switch Broadband For Free?

You can switch broadband providers without penalty if you’re not receiving the advertised broadband speeds promised when you initially signed up. Additionally, you should have the option to switch all components of your bundle, including any associated products.

Ofcom advises that if there’s a persistent issue on your provider’s network and it remains unresolved for more than 30 days, you have the right to switch providers without facing a penalty.

How Much Will My Exit Fees Cost?

If you wish to change providers before your contract term ends, you might be charged the remaining balance until the agreed-upon term concludes and/or a cancellation fee.

Your current provider should provide you with a breakdown of the exit fee. In general, this charge is typically based on remaining contract length and how many days you have been billed for in advance.

We also urge customers to return any equipment, such as routers, to avoid added charges.

Speak to our team to find out more about the broadband switching process.

 

 

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Broadband In Rural Areas of The UK

Rural broadband

Our Guide to Rural Broadband

Access to high-speed broadband has become a necessity rather than a luxury.

However, high-speed rural broadband is still more of a rarity than it should be.

Despite advancements in technology, the digital divide persists, leaving rural areas underserved and disconnected. In this blog post, we’ll delve into the challenges faced by rural communities regarding broadband speed and explore potential solutions to bridge this gap.

According to Ofcom, just over 14% of rural properties in the UK still do not have access to superfast broadband, which is defined as having download speeds of at least 30 Mbps.

Consequently, rural broadband remains an issue, hindering economic growth, education, healthcare, and overall quality of life for residents.

Why Is Broadband Lagging In Rural Areas?

The disparities in rural broadband speed stem from several factors:

  1. Infrastructure Challenges: Rural areas often lack the necessary infrastructure for high-speed internet access. Sparse population density makes it economically unfeasible for internet service providers (ISPs) to invest in laying fibre optic cables or upgrading existing infrastructure.
  2. Cost Barriers: Building broadband infrastructure in rural areas can be prohibitively expensive. The return on investment for ISPs may not justify the initial capital outlay required, leaving rural communities underserved.
  3. Topographical Limitations: Geographic features such as mountains, valleys, and dense forests can pose significant challenges to broadband deployment. These natural barriers obstruct signals and make it difficult to establish reliable connections in remote areas.
  4. Regulatory Hurdles: Regulatory frameworks and bureaucratic processes can impede the expansion of broadband networks in rural regions. Obtaining permits and navigating zoning regulations add layers of complexity to infrastructure projects, delaying implementation and exacerbating the digital divide.

What Types of Rural Broadband Deals Can I Pick From?

Depending on where you live, you might be able to access traditional fixed line broadband (usually copper phone lines.)

However, if this is not available, you might be able to pick from:

Wireless broadband: Through the use of radio signals transmitted from local transmitters, wireless broadband provides internet access to areas where fixed-line connections are not feasible.

Satellite broadband: Satellite broadband relies on satellite communication to deliver internet services to remote and isolated regions, offering a viable option for rural households without access to other types of broadband.

Mobile broadband: Leveraging mobile network infrastructure, mobile broadband allows users to connect to the internet via cellular networks, providing flexibility and mobility for rural residents.

How Is The Government Planning to Increase Rural Broadband Speeds?

So, what can be done to address these challenges and ensure equitable access to high-speed broadband in rural areas?

  1. Public-Private Partnerships (PPPs): Collaboration between governments, private sector entities, and local communities can facilitate broadband expansion in rural areas. PPPs can leverage resources, expertise, and funding to overcome infrastructure challenges and accelerate network deployment.
  2. Incentive Programs: Governments can incentivize ISPs to invest in rural broadband infrastructure through subsidies, tax breaks, and grants. By offering financial incentives, policymakers can encourage private sector involvement in expanding connectivity to underserved communities.
  3. Technology Innovation: Embracing innovative technologies such as satellite internet, fixed wireless access, and 5G networks can overcome traditional infrastructure limitations in rural areas. These alternative solutions offer cost-effective ways to deliver high-speed internet to remote regions.
  4. Policy Reform: Streamlining regulatory processes and removing barriers to broadband deployment can expedite network expansion in rural areas. Policymakers must enact policies that encourage investment, competition, and innovation in the telecommunications sector while prioritizing the needs of rural communities.
  5. Community Empowerment: Empowering local communities to take ownership of broadband projects can foster grassroots initiatives and drive momentum for change. Community-led networks, cooperatives, and DIY solutions can supplement traditional ISP offerings and fill connectivity gaps in rural areas.

What is Project Gigabit?

Project Gigabit is a UK government initiative aimed at accelerating the rollout of lightning-fast broadband networks to the most remote areas of the country.

By investing £5 billion, the project seeks to bridge the digital divide by ensuring that even rural communities have access to gigabit-capable broadband, with speeds of up to 1,000 Mbps.

This ambitious undertaking aims to transform connectivity in rural areas, unlocking new opportunities for businesses and improving access to online services for residents – and all by 2025.

How to Improve Your Home Broadband Speed

Here are some quick tips to increase rural broadband speeds at home:

  1. Position your router strategically: Place your router in a central location within your home to ensure optimal coverage and signal strength throughout.
  2. Use wired connections: Whenever possible, connect devices directly to the router using Ethernet cables instead of relying on Wi-Fi, as wired connections generally offer faster and more stable speeds.
  3. Minimise interference: Keep electronic devices that can interfere with Wi-Fi signals, such as microwaves, cordless phones, and baby monitors, away from your router.
  4. Update router firmware: Regularly check for updates for your router’s firmware and install them to ensure it is running efficiently and securely.
  5. Invest in a Wi-Fi extender or booster: If certain areas of your home have weak Wi-Fi signals, consider using a Wi-Fi extender or booster to amplify the signal and improve coverage.
  6. Limit background activities: Avoid running bandwidth-intensive activities such as large file downloads or streaming videos on multiple devices simultaneously, as these can slow down your internet speeds.
  7. Upgrade your broadband plan: Check with your internet service provider (ISP) to see if faster broadband plans are available in your area and consider upgrading to a higher-speed plan if necessary. You can instantly search offers in your area using our free tool.

In conclusion, bridging the broadband speed gap in rural areas requires concerted efforts from policymakers, industry stakeholders, and community leaders.

By investing in infrastructure, fostering innovation, and adopting inclusive policies, we can ensure that no community is left behind in the digital age.

Access to high-speed broadband is not just a matter of convenience—it’s a fundamental right that empowers individuals, stimulates economic growth, and fosters social inclusion.

It’s time to level the playing field and build a more connected future for all. Search our broadband offers and get expert advice today.

 

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Fibre Broadband VS ADSL Broadband

Fibre VS ADSL Broadband

Fibre VS ADSL Broadband

Which deal is right for your household – fibre or ADSL broadband?

The world of Internet connectivity is ever developing since lockdown, with many still opting to work from home.

One key question we should all consider is the choice between Asymmetric Digital Subscriber Line (ADSL broadband) and Fibre broadband; considering various aspects of performance, cost, and environmental impact.

What is ADSL Broadband?

ADSL relies on landline phone connections and has long been the go-to broadband option for households globally.

According to a 2022 Ofcom report, the average download speed for ADSL broadband stands at 12.6Mbps, a figure that can vary based on geographical location, with rural and urban disparities coming into play.

While ADSL holds its ground with advantages such as widespread availability and easy installation, it is not immune to challenges. One notable drawback is the potential for congestion on phone lines during peak hours.

As multiple users share the same line, it can lead to a reduction in broadband speeds, making it less than ideal for households with high data demands during busy periods – i.e. working from home or streaming Netflix after a long day.

What is Fibre Broadband?

Fibre broadband, a technological leap that has gained momentum as phone lines become less essential in the era of mobile phones.

Fibre offers a range of benefits that address the limitations of ADSL. Its significantly faster internet speeds provide a remedy to congestion issues faced by ADSL users.

Moreover, Fibre’s use of silicon dioxide in optic cables makes it a more sustainable and environmentally friendly solution compared to the copper wires used in ADSL.

How are the Two Types of Broadband Different?

Essentially both options do the same thing with the main difference being in the technology underpinnings. ADSL relies on copper wires, a technology that has been in use for decades.

In contrast, Fibre broadband utilises fibre optic cables, either from street cabinets or directly to homes, ushering in a new era of connectivity that promises faster and more reliable internet.

Fibre VS ADSL – Which One Do I Need?

The burning question on many minds is, “Which option is more cost-effective?”

While the initial costs of Fibre broadband, including installation, might seem higher, the long-term benefits make it a more economical choice. The faster and more reliable connection supports multiple devices seamlessly, ensuring uninterrupted broadband speed.

If a loss of internet would have a negative effect on your day-to-day or cause major interruptions to remote working/ smart home security settings, then we believe that fibre is worth every penny – even if just for peace of mind!

Additionally, choosing Fibre contributes to a greener energy output, aligning with the growing trend towards environmentally conscious choices.

Our Expert Broadband Opinion

Fibre broadband has emerged as the gold standard in internet connectivity, offering significant advantages over traditional ADSL technology. Here’s why we believe fibre broadband is the superior choice:

  • Blazing Fast Speeds: Fibre broadband delivers unparalleled speed and reliability, offering lightning-fast download and upload speeds compared to ADSL. With fibre-optic cables capable of carrying vast amounts of data at incredible speeds, users can enjoy seamless streaming, gaming, and downloading without buffering or lag.
  • Consistent Performance: Unlike ADSL broadband, which relies on copper telephone wires and is susceptible to signal degradation over long distances, fibre broadband provides consistent performance regardless of your proximity to the exchange. This means users can experience reliable connectivity and consistent speeds, even during peak usage times.
  • Future-Proof Technology: As technology continues to evolve, fibre broadband represents a future-proof investment in connectivity. With the capacity to support emerging technologies like 4K streaming, virtual reality, and the Internet of Things (IoT), fibre broadband ensures that users remain at the forefront of digital innovation.
  • Symmetrical Upload and Download Speeds: One of the key advantages of fibre broadband is its symmetrical upload and download speeds. Unlike ADSL, which typically offers slower upload speeds, fibre broadband provides equal bandwidth for both uploading and downloading data, making it ideal for activities like video conferencing, cloud storage, and online collaboration.
  • Enhanced Reliability: Fibre-optic cables are less susceptible to interference from external factors like electromagnetic interference and inclement weather, resulting in enhanced reliability and uptime compared to ADSL. This increased resilience ensures that users can stay connected when they need it most, without interruptions or dropouts.

Keen to receive tailored broadband advice from our experts today?

Learn more and get in touch.

Find the Right Broadband Deal Today

While ADSL broadband remains a reliable and cost-effective option for many, Fibre broadband emerges as a forward-looking, high-performance solution that aligns with the increasing demands of modern connectivity.

In conclusion, the tussle between ADSL and Fibre broadband is not merely a battle of speed but a comprehensive evaluation of factors such as reliability, environmental impact, and long-term cost-effectiveness. As technology advances and becomes more integral to our daily lives, the shift towards Fibre broadband seems not only logical but also essential.

Embrace future-ready internet infrastructure that meets the demands of a digitally connected world.

What’s more, with our free deal finder tool and unbiased expert advice, it’s easier than ever to find an affordable fibre deal.

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Your Broadband Cancellation Explained

Broadband Cancellation Explained

How to Cancel Your Broadband

Broadband cancellation can seem daunting.

However, when you’re informed, you’ll soon realise that there’s nothing to fear!

Gone are the days of intense over-the-phone haggling, chasing emails, or sifting through contracts.

Our experts know just how seamless the broadband cancellation process can be.

In this detailed guide, we’ll walk you through the essential steps and considerations to make.

Are You at the End of Your Contract?

If you’re approaching the end of your broadband contract, you’re in the perfect position! Several weeks before your end-date, you will be notified by your supplier, who will let you know what your options are for next steps (this will either be through email or phone calls.)

Your supplier may offer you alternative deals on the same network – especially if they value loyalty! However, if you’ve got your eye on a competitor, stay resilient to their offers, and insist on broadband cancellation.

Whether you pick a new deal with the same supplier, or switch brands entirely, it’s crucial that you don’t stay put! Letting your deal auto-renew could cost you anywhere up to between 9% – 60% more per year.

Are You Mid-Contract?

Mid-contract broadband cancellations are known to be a bit trickier – and regrettably more costly!

Your first step is to review all your contract terms in detail. Take note of the contract length, cancellation fees, and notice period required by your provider. You should also carefully consider other obligations, such as your notice period and cancellation fees.

Unfortunately, it’s more common than not that you will face early exit fees. However, you can ensure that these costs are as low as possible by promptly returning any equipment (such as a router) to your supplier. Follow any instructions listed in your contract and this will help you to avoid extra charges.

Once you’re armed with this information, contact your supplier, and clearly express your intention to cancel.

It’s also crucial that you document the entire broadband cancellation process, including any emails/written requests and reference numbers. This documentation is highly valuable, should any discrepancies occur.

Is it Possible to Cancel Mid-Contract Without Fees?

Escaping a broadband contract without facing fees can be tricky, but it’s not impossible.

Here are a few examples of scenarios in which your broadband cancellation would be free:

  • Negotiate your way out: If you’re dissatisfied with your current package, try haggling with your provider. They may offer you a better deal or increased speeds to keep you. Check out our Broadband Haggling Guide for expert tips on slashing your bills.

 

  • Changes in terms: If your provider alters the terms of your contract, like significant price hikes, you might have grounds to leave without penalties. While annual price increases are common, significant changes beyond what’s stated in your agreement could give you an out.

 

  • Service faults: If your provider fails to deliver the promised minimum speeds, you have rights under Ofcom’s Code of Practice. Log a fault with your provider, and if they can’t resolve it within a reasonable timeframe, typically 30 days, you can exit the contract penalty-free.

 

  • Cooling-off period: Don’t forget about the cooling-off period! If you’re still within the first 14 days of your contract, you can cancel for any reason without facing penalties.

Our expert advisors can speak to you in-depth to help you understand your specific situation and your rights.

Ready to Switch and Save Today?

Broadband cancellation requires careful planning if you want to avoid extra fees or hassle.

Timing and contractual terms are everything. Whatever your situation, our experts are dedicated to helping advise and guide you every step of the way.

Stuck in a subpar contract? We can speak to your supplier and see if you’re entitled to leave.

If your exit fees are too high, we can help you make a switching plan for the near future.

Ready to switch today?

Don’t wait any longer – start browsing the latest offers here and see how much you could save.

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What Is A Leased Line & Do I Need One?

leased line blog se ft image

Everything You Need to Know About Leased Lines

­If you’re facing constant operational downtime due to wobbly internet, it might be time to consider upgrading to a leased line.

In today’s tech-driven environment, businesses heavily rely on seamless connectivity.

Without a high speed connection, it becomes difficult to succeed.

Even brief interruptions in connectivity can significantly impact productivity and profitability for both small and large businesses.

Did you know that a total of 149 million working hours are lost every year across the UK as a result of poor broadband.

Just imagine how much this costs in wasted productivity!

What is a Leased Line?

A leased line is not just any ordinary internet connection—it’s your ticket to a world of unrivalled connectivity.

Picture this: a high-capacity, exclusive fibre-optic connection solely dedicated to your business needs, delivering lightning-fast and ultra-reliable internet speeds.

Unlike standard broadband, a leased line isn’t shared with your neighbours or other businesses.

It’s a personalised expressway to the digital realm, ensuring you get 100% of the bandwidth, guaranteeing stability and security for your online operations.

It’s especially beneficial for bandwidth-intensive services like VoIP telephony, Cloud-based apps, and heavy data sharing.

Think of it as a digital lifeline—symmetrical upload and download speeds ensure seamless data flow, even during peak times or bandwidth-heavy tasks.

It’s the ace up your sleeve, allowing your team to work without the frustrating lag or interruptions that hamper productivity.

The Business Benefits of A Leased Line

Simply put, a leased line is the gold standard of connectivity.

Think of each deal as a bespoke solution tailor-made to empower your business.

Below we’ve gone into detail describing each benefit:

1. Reliable Connectivity

Leased lines provide unparalleled reliability, ensuring a stable internet connection. This reliability minimizes downtime, allowing businesses to operate smoothly without interruptions.

2. Symmetrical Speeds

Enjoy symmetrical upload and download speeds – a feature that standard broadband often lacks. Symmetry is particularly key for businesses requiring high-speed uploads.

3. Enhanced Productivity

With robust internet, you can work more efficiently. Tasks that rely heavily on Wi-Fi speed, like video conferencing and accessing Cloud-apps, become seamless.

4. Scalability

Leased lines offer scalability, allowing businesses to easily increase bandwidth as and when they need. As operations expand, having a scalable internet connection ensures smooth growth without disruption.

5. Security and Privacy

Leased lines offer increased security and privacy. Since the line is dedicated solely to your business, it provides a more secure connection, reducing the risk of cyber threats and ensuring sensitive data remains protected.

6. Service Level Agreements (SLAs)

Leased line contracts often come with SLAs, guaranteeing uptime and a rapid resolution of issues. As a direct result, you can expect less disruptions and prompt support if any problems arise.

7. Support for Remote Work

With the rise of remote work, a leased line enables seamless connectivity for remote employees. Consequently, this ensures they have access to the same reliable internet as those in the office.

8. Improved Customer Experience

Consistent and reliable internet connectivity translates into better customer service. Businesses can deliver uninterrupted services to clients, enhancing their overall experience.

9. Future-Proofing

Investing in a leased line ensures your business is prepared for future advancements and increased data demands. This makes evolving and growing so much easier.

10. Competitive Advantage

The advantages of a leased line, such as reliability, speed, and scalability, provide businesses with a competitive edge. It enables them to operate efficiently and effectively, positioning them ahead of competitors.

Should I Upgrade From Normal Broadband?

We’ll help you decide if a leased line plan is what your business needs.

However, if what you’ve read has already resonated with you – maybe it’s time to consider an upgrade now!

Every business would benefit from lightning-fast internet, as well as dedicated support in the event of downtime, but you should also consider the following.

Do you prioritise top-level security for sensitive data?

Are you planning an expansion or scale up soon?

Is a consistent connection needed for remote staff or different site locations too?

If you answered yes, we think your business could be revolutionised with a leased line deal.

Unbreakable internet could change the way you work, making it worth every penny.

How to Switch Today

You’re in luck with Switch Experts!

Discovering the perfect leased line deal becomes an effortless journey with the aid of our team.

One of our dedicated agents will speak to you to understand your business’s internet needs.

Following this, we will recommend the best suppliers and helping you make an informed decision.

This could also include looking at additional business services for a bargain price, such as VoIP, mobile and more.

Once you’ve chosen the right plan, let us take the reins! We will guide and coordinate the transition to your selected leased line service.

Embrace this hassle-free switching process by getting started today to find deals from the latest leased line suppliers.

Our website is listed in uklistings.org – Greater Manchester Business Listings

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Your Guide to Mid-Contract Broadband Price Hikes

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Locked in and paying more?

Mid-contract broadband price hikes can leave you scratching your head and clutching your wallet.

Regrettably, they’re becoming more prevalent across internet suppliers.

We’ve got you covered, from the fine print behind price hikes to practical tips to help you dodge them.

Our experts are eager to break down the puzzles around mid-contract broadband pricing rises so that you can stay on top of digital connectivity, whilst keeping control of your budget.

When did Broadband Prices Increase?

You may have noticed that your monthly broadband price has quietly increased since April.

If you haven’t already, it’s a good idea to check your most current bill as soon as you can.

This latest price hike is the result of a significant increase in inflation that began in 2023.

As a result, a sizeable portion of internet subscribers have seen an unexpected increase in their monthly charges of up to 15%—a huge price increase that coincides with an ongoing cost of living crisis.

Even if you’ve agreed to a fixed monthly rate throughout your contract period, price rises are becoming regrettably common nationwide.

According to a recent Which? survey, customers could face an uplift of over £100 per year as a result of recent mid-contract broadband price hikes – and this will affect millions of people.

What are Mid-Contract Broadband Price Hikes?

Mid-contract broadband price rises are the act of increasing your current monthly price, whilst you are still in the middle of your contract.

Typically occurring annually, these adjustments are linked to the Consumer Price Index (CPI) inflation rate, which is published each January.

This amalgamation often results in an annual price increase of approximately 4-5%, regardless of the initial rate you agreed upon when entering your contract.

Price rises are imposed to help suppliers offset the mounting costs associated with running a business and providing their internet service.

However, the anomaly in 2023 emerged due to an unusually high CPI rate of 10.5% recorded in January.

As a result, the ensuing broadband contract price adjustments for 2023 exceeded the norm and left a lot of us reeling – with some prices rising by a shocking 14.4% this year!

Can I Switch Deals if my Bill Goes up?

You might be thinking “Well, surely I can just switch deals to avoid any mid-contract broadband price hikes?”

It’s unfortunately not always that simple.

This depends on the contract you signed up for with your existing supplier.

When you take out a new broadband deal, you agree to accept the terms and conditions put in place by your supplier.

These days, most T&Cs tend to mention that their prices will increase mid-contract, in line with inflation.

This might be tucked away within the fine print of your contract, or maybe your supplier will be more upfront about it.

Either way, we always recommend re-reading your contract in detail – even if it feels like a chore!

If your contract does not include any mention of accepting mid-contract price rises, you’ll be given a 30-day window to switch deals for free.

If it does mention price rises, you could face an exit fee.

You’ll find information about your exit fees within your T&Cs – as it’s likely to be another condition you’ve already agreed to.

What Are Exit Fees?

Exit fees are charges that you might face for leaving your current broadband deal before your contract period is up.

In some cases, you may have to pay for the remaining months left of your contract, but this varies depending on your supplier.

This is something our experts can investigate in depth for you.

Do any Suppliers Offer a Guaranteed Fixed Price?

Some internet suppliers do guarantee you a fixed ‘price for life’ – you just have to know where to look!

We’ve made it easy to search all the latest broadband deals from a range of suppliers in your area.

If you’re approaching the end of your contract when you find out about a price hike, the time couldn’t be better to switch and save!

One of our trusted suppliers, Neatley, offers every customer a fixed and affordable ‘price for life’ guarantee.

Find out more or get in touch directly on 0330 341 1954 today.

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What Exactly is 4G Broadband?

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4G or Fibre?

Don’t be fooled by the name – 4G broadband is very different to your traditional home Wi-Fi!

In some cases, it might be a better option for you.

We’ll explain all the how’s, what’s and why’s you might have.

What is 4G Broadband?

4G broadband is a cutting-edge internet connection.

It’s often used as an effective substitute for regular broadband, and we’ve explained why.

Unlike standard phone-line-based arrangements, 4G broadband frees you from the constraints of wire.

How?

By delivering a smooth internet connection to households over the omnipresent 4G mobile network that spans the majority of the UK.

Why Not Just Use Wi-Fi?

In some areas, internet suppliers have limited infrastructure.

This means that some homes simply can’t access faster broadband because they don’t have fibre optic cables installed in their area.

People living in more rural towns might also find that they have limited choice of suppliers and consequently fewer deals to pick from.

Whilst fibre coverage is expanding every day, lots of people are understandably looking for alternative Wi-Fi solutions.

How do I Access 4G Broadband?

You can connect to 4G broadband in a few ways.

Our experts have covered the main three ways below:

‘Tethering’ – The ‘tethering’ feature on your smartphone effectively turns it into a Wi-Fi hotspot. You will be able to connect a small number of gadgets and devices, but your usage will be limited. You might also notice that your mobile data is quickly eaten up when you do this, so it’s key to review your contract terms.

A Mobile Broadband ‘Dongle’ – A mobile broadband ‘dongle’ is a small gadget with 4G or 5G capability. It connects your devices using Wi-Fi or a USB to give you internet access. Compared to ‘tethering’, you can access more data and at a faster speed with a dongle.

A Dedicated Router – By using a dedicated router, you can connect more devices and handle more traffic than you can with tethering or dongles. Most large mobile networks offer this type of router, as it gives you a strong connection wherever you go.

What are the Benefits of 4G Broadband?

There’s a lot of important benefits to 4G broadband.

Our experts rate the top five perks to be:

  • Reliable Speeds. 4G broadband is faster than the speeds you receive to your mobile phone, as it uses more advanced hardware.  This is what makes it comparable to broadband, rather than mobile data signal.
  • Widely Available. Because 4G is practically everywhere, it is an excellent choice for rural WiFi and other areas lacking cable infrastructure.
  • No Fuss Set-up. Installation is quick and simple, requiring little to no setup.
  • Portable. Certain routers can be transported with you when you travel, allowing them to deliver WiFi in a caravan, for example.
  • Flexible Packages. You are not usually locked in long term with 4G broadband, as flexible packages are more readily available. One of our suppliers even offers a 30-day rolling contract.

Are There any Drawbacks of 4G Broadband?

Despite all the benefits, there are a few factors to consider.

  • Limited Bandwidth and Speed: 4G networks can provide impressive speeds, but they still have limitations in terms of bandwidth compared to newer technologies like 5G. As more users connect to a 4G tower, the available bandwidth is shared, leading to potential slowdowns during peak usage times. This is especially the case in densely populated areas or during crowded events.
  • Signal Interference: 4G signals can be affected by physical obstacles such as buildings and trees. Interference can lead to weaker signals and reduced network coverage, particularly in rural areas.
  • Limited Coverage: We’ve already hinted at this one! While 4G coverage is widespread in many areas, it may not be available in more remote or rural locations. This is something we can help you identify.
  • Data Caps and Throttling: Many 4G broadband plans come with data usage limits and may impose throttling or reduced speeds once those limits are reached. This can be a concern for heavy data users who rely on consistent high-speed connections.
  • Security Concerns: 4G networks, like any wireless technology, can be vulnerable to security breaches. Unauthorized access to the network can pose risks to user privacy and data security.

What About 5G Broadband?

5G works the same as 4G – it’s just considerably faster!

5G broadband is still fairly new and therefore less widely available than 4G, but coverage is growing consistently.

Your supplier will let you know if you’re eligible for 5G, as this depends solely on their network.

It’s also worth noting that 5G is currently more expensive than 4G.

Should I Consider Getting a 4G Broadband Deal?

If you live in a rural area with limited internet availability, it could be a perfect solution for you.

4G and 5G broadband solutions are growing in popularity due to being flexible, fairly priced, and reliable.

However, if your area also struggles with flaky mobile signal, this could affect your service.

This is something our experts can help you decide.

Start searching for the latest deals in your area today and see which plan is best suited to you.

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